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Our Guarantee: Top 250 items always in stock • Stock order will be 100% accurate • Phone in order will be ready in 25 minutes or less Or you get a $25.00 certificate!

Customer Service Guarantee

For over 90 years, Leff Electric has been a leader in customer service. As part of our commitment to our customers, we offer our Platinum Promise Customer Service Guarantee Program.

At Leff Electric, we guarantee that your order will be 100% accurate every time, that our top 250 items will be in stock at every one of our locations, and that your express call ahead order will be ready for pick up within 25 minutes. If we fail to meet any of these promises, we issue you a $25 Customer Service Guarantee Certificate, good to use on your next order.

The Leff Team is committed to deliver on our promise of the Customer Service Guarantee. We have added resources to offer ultimate customer service which include:

  • Investing in additional warehouse staff and reinstating a third shift to increase order accuracy.
  • Implementing an advanced cycle counting program to improve inventory accuracy.
  • Creating a dedicated “Call Ahead Pick Up Only” counter at Spring Road to speed up the pick up process.
  • Updating the “Top 250 Items In Stock” to reflect your most needed items.

100% ORDER ACCURACY

Leff Electric guarantees your Order Accuracy. The item(s) we delivered or you picked up at any of our locations that appear on your ticket will be the exact item and quantity you receive. If we don’t get it right, we will issue you a $25 Customer Service Guarantee Certificate, good to use on your next order.

TOP 250 ITEMS IN STOCK - NEWLY UPDATED!

Leff Electric has always believed great service and great inventory go hand-in-hand. That’s why we guarantee our Top 250 items will be in stock at any of our locations or we will issue you a $25 Customer Service Guarantee Certificate, good to use on your next order.

EXPRESS CALL AHEAD ORDER READY IN 25 MINUTES

Leff Electric guarantees your express call ahead order will be ready for pick up in 25 minutes or we will issue you a $25 Customer Service Guarantee Certificate, good to use on your next order.

* customers must have an established Leff Electric account in order to qualify for the program.

Click Here for a List of the TOP 250 ITEMS IN STOCK